Phostine Logistics

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Frequently Asked Questions

1. What services does Phostine Logistics offer?

Phostine Logistics provides a wide range of delivery services including same-day delivery, scheduled deliveries, express delivery services, and customized logistics solutions for businesses.

2. How can I track my delivery with Phostine Logistics?

You can track your delivery in real-time through the Phostine Logistics App for users, which provides updates on the status and location of your

3. What areas does Phostine Logistics cover?

Currently, Phostine Logistics primarily serves Lagos, However, we are expanding our services to cover additional major cities in Nigeria.

4. How does the fare negotiation feature work?

Our unique fare negotiation feature allows customers and riders to negotiate the delivery fares directly through the app, offering flexible pricing

5. What payment methods are accepted?

Payments can be made through the app's integrated wallet system, which supports credit/debit cards, bank transfers, and mobile money

6. How do I contact customer support?
7. Are my packages insured during transit?

Yes, Phostine Logistics assist customer to obtain GIT insurance coverage for packages on request during transit to protect against loss or

8. What measures are in place to ensure the safety and security of my personal information?

We implement advanced security measures, including encryption and secure servers, to protect your personal information and comply with data protection

9. How do I become a rider with Phostine Logistics?

Interested riders can apply through the Phostine Logistics App or our Once the application is submitted, we will conduct a verification process before onboarding.

10. Can businesses set up corporate accounts with Phostine Logistics?

Yes, Phostine Logistics offers corporate accounts for businesses, providing tailored logistics solutions and dedicated account management